A: : Each country has laws and regulations regarding the purchase and usage of lasers. In some countries compact laser modules are limited to no more than 5mw output range. This type of laser is classified as an IIIA Laser designed for laser pointing. Our more powerful lasers are designed for professional or industrial use. Big Lasers does not endorse any illegal or malicious use of our products. We support laws enforcing safe use of our products such as the United States federal regulations and Food and Drug Administration (FDA) stating that it is illegal to point a laser at any aircraft.

A: Lasers are not toys. It is very important that extreme discretion be exercised when using our products. If used properly and responsibly our lasers have many practical as well as educational applications. Our products can be used effectively and safely as easily as they can be misused. .

A: Our lasers are made of extremely high-quality materials. The light is focused by a neodyminium yttrium vanadium oxide crystal (in accompaniment with a focusing lens) which increases the light's frequency to 1064nm. The light is initially generated from an infrared laser diode. If the laser is green, its color is derived from a KTP (potassium, titanium, phosphorous) crystal. Finally, the light beam passes through an infrared filter to help block any stray IR and then projected through the outer lens. These finely crafted lasers create a beam strong enough to be seen even during daylight.

A: Pointing any laser directly into a human or pet's eye can cause serious damage. However, if used responsibly, eye injury can be avoided. Brief laser exposure to skin is harmless and prolonged exposure is not recommended. It is very important that you should NEVER POINT A LASER AT ANYONE OR USE OUR PRODUCTS IRRESPONSIBLY

A: : Each laser that is received and shipped to our offices is immediately checked for the correct power output. Checking the power output of the laser is relatively easy, using a Coherent Laser Power meter. If the customer would like to check for themselves they can easily purchase a pocket laser check on host sites. This can also be done by comparing the difference of the laser received from a 5mw laser, which is dramatically noticeable.

A: Our factory quality tests have shown that the beam should not be continuously projected for more than approximately 2 minutes at a single time for our lower powered lasers. Our professional lasers are designed for longer and industrial use. Please refer to the individual laser descriptions for recommended usage.

A: If you are not 100% satisfied with your purchase, you must notify us (via email) within 7 days of receiving your laser. After the item is received at our distribution center, we will refund your purchase price and your original shipping costs. We do not a have restocking fee.

A: Our warranty period is 30 days from the date the buyer receives the product. If you are not 100% satisfied for any reason or if there is a problem to the laser module, it is the customer's responsibility to return the product within 90 days. A replacement module will be shipped by the same carrier.

A: : Big Lasers uses either DHL, FedEx or UPS (depending to where it is being shipped) for all deliveries. Typical delivery charges for our hand held lasers is $24.99 to most U.S. locations. Charges for world-wide locations are competitively priced. Shipping charges for bulkier or heavier items will be listed for applicable product.

A: It takes approximately a day or two to process the order, and then depending if the laser is in stock the most amount of time that it could take you to receive your order should not exceed between 7 and 10 business days. For the high powered lasers that are purchased and are currently out of stock please allow 2 to 3 weeks for laser delivery. Given that the pre-ordered lasers must undergo through a series of safety checks and inspections before being delivered to the client. You may also contact us at info@biglasers.com regarding the status of your order.

A: We sell class IIIA and IIIB lasers. These types of lasers have a typical output power peak that can range between 2mw and 500mw depending on the type of laser module. The majority of lasers distributed by MBP Biggie Lasers c.a. are FDA Certified as shown in our specification charts. The American Food and Drug Administration (FDA) classify these lasers as OEM (Original Equipment Manufacturer) components, used only for professional and industrial use. It is also possible to incorporate the laser into another product as long as it complies with 21 CFR (Code of Regulations) 1040.11. The buyer is 100% responsible for determining whether the product purchased complies with the laws of their country.

A: Our lasers can be used for but not limited to:

Astronomy- Lasers can used to trace or pinpoint specific astral constellations. Lasers can also be mounted with Velcro on telescope for proper constellation alignment.

Research - Among several educational uses, laser technology has been employed in many scientific and field experiments for research analysis.

Film production - Laser technology has many uses in entertainment. Lasers are largely growing in popularity for special effects in movies and music videos.

Search & rescue- - Laser technology has practical applications for search and rescue operations. Through water, or the air, a laser beam can be seen from miles away. In extreme emergencies, the laser can be used as an extremely efficient tool for flaring in search and rescue emergencies. In cases such as emergency signal flaring, by going astray in the ocean or getting lost deep in the mountains while hiking or trail blazing, the beam produced by some of our high-powered lasers can be seen from miles away.

Education - College professors often use low powered green laser diodes to catch the attention of the students within a controlled environmental lab.

Industrial construction - Laser technology ensures proper, straight alignment for any measurement, as well as for long distance machine projection.

Household carpentry - - Lasers can be used for aligning objects in the home under controlled environments.

Military- Mounted laser sights facilitate unequivocal accuracy in tactical military functionality. With the purpose of intimidating the enemy at long distance surveillance, as well as personal emergency pin pointing. Lasers are also used to help pinpoint target for smart bombs.

Medicine- Laser technology can be used in treating chronic pain and swelling under the safety measures that are applied for such cases; as well as offering unsurpassed surgical precision. Use caution when utilizing these instruments for medical use/ Extreme supervision should be present at all times for this type of application.

Animal control - Laser technology can be used to chase animals away from restricted areas - e.g. birds.

Forensic Science - Lasers have proven to be critical in the analysis of forensic evidence for retracing certain paths of fired objects far away or for just simply recreating a crime scene. The need of spraying the light beam is unnecessary, for the beam is clearly visible during the day and night.

Fiber Optics - Our lasers have also been employed in the fields of circuitry with the purposes of pointing out certain cables and fiber optics that are at high points – e.g. telephone poles.

A: Most lasers used for industrial or scientific purposes can cost thousands of US dollars. This is because these products must meet strict government standards for design and performance. The specifications for these lasers (i.e., beam diameter, laser radiation, etc) do not necessarily imply a better product. Scientific lasers are designed to be used in labs. Module based industrial lasers are designed for specific industrial applications. The specifications to which our lasers are designed and built do not compromise the safety of its user and do not emit harmful radiation. The portable lasers we sell are practical and safe when they are operated responsibly, and at a fraction of the cost of scientific or industrial lasers. We strive to offer a product of supreme quality, versatility and functionality, and at affordable prices as compared to similar technologies.

A: The optimal operating temperatures for our products are between 20-30 degree Celsius.

A: View our comparison chart and specification page on the various products we offer. Also take a look at our photo gallery. If you have any doubts or questions, please send us an email and we'll be glad to offer our recommendations based on your specific needs and budget.

A: Each laser comes with a 90 day warranty and a custom designed hard case for some models. Our hand-held lasers include batteries. Our lasers use commonly used sizes where replacements can be found in your local store or camera shop.

A: There is no refund or warranty against damage from rain or exposure to water or any soluble solution. Our lasers are designed for consumer and profession use. However, these are delicate instruments and they should be treated as you would treat any high quality scientific instrument. The design of the lasers, although meeting stringent quality and design standards, contain electronics and an infrared laser diode are not intended to be exposed to moisture, extremely high humidity, or submersion in any liquids. Therefore, we can not warranty our lasers against damage from this type of environmental exposure.

A: Data security at Big Lasers is our highest priority. All data we capture uses the latest merchant security technology. Our secure server software encrypts all of your personal information including credit card number, name, address, and order information; so that it cannot be read as it travels over the Internet. Encryption is the technology that converts data into a format that is virtually impossible to read without the proper software. What this means is that any information you give us is totally secure.

Note: In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. If you would like to speak to a representative about any questions you may have regarding online shopping, please contact us at info@biglasers.com

A: Please contact us at info@biglasers.com and we will gladly and promptly answer your questions.